Tuesday, December 31, 2019

Definition Of Terms Are As An Example Of A Job And The...

1. The definition of terms are as follows: a. Workforce diversity- having a workforce that consists of different groups of people to include race, ethnicity, gender, cultural, national origin, handicap, age, and religious backgrounds (Dessler, 2014). b. Outsourcing- having someone outside the company provides the service for you. c. Job analysis- the process of determining the skills needed to do a job and the type of person who should be hired to do the job. d. Structured interviews- interviews that have predetermined questions assigned before the interview. e. Assessment Centers- a simulation in which candidates are asked to perform different tasks in a hypothetical situation and are scored according to their performance. f. Personality tests- tests that measure basic aspects of a person’s personality such as introversion, stability, and motivation. g. Performance simulation tests- tests that measure an applicant by simulating physically demanding work activities. h. Profit sharing- employees receive a portion of the company’s annual profits. i. Employee referrals- the act by an employer to post job announcements or request for referrals on their website, bulletin board, or wallboard. j. Employee orientation- the process of getting new employee acquainted with the organization. k. Job description- a list that provides the basis of the job or what the job entails. l. Job evaluation- a systematic comparison of jobs to determine the worth of one job in comparison toShow MoreRelatedAt-Will Employment915 Words   |  4 PagesEmployment The term at will applies both to the person hired and to the person who does the hiring. As the term suggests, both parties have the ability to end the employment whenever they wish because there are no strings attached to it (Employee Issues, 2012). In a normal contract situation, a person is employed for a specified amount of time and the individual knows that as long as a contract is in force what is expected and the remuneration that comes with the employment. This type of contractRead MoreWomen And Women During World War 2878 Words   |  4 Pagesare property, rather than a person. Therefore, women came to the conclusion that they do not want to follow the norm anymore because they know what they are capable of. The term feminism can be defined as women who want to be in the same level of equality in political, economic, and social as men are. Although many people misunderstood the definition, different strategies such as exemplification, comparison and contrast, and negotiati on will be shown to help those who are not familiar with this wordRead MoreWhat Does Equality Mean?979 Words   |  4 PagesTherefore, to fully understand equivalence, the opportunity, gender, and economics are some types of equalities that need to be examined. To start with, for equality to be truly achieved every single person on this planet has to have the opportunity to the same access of knowledge and programs, in order for them to succeed. Today, we divide and segregate so much, in terms of being equal for certain groups. For example, you see this often in scholarships for school. Where you are chosen based on your ethnicity;Read MoreEssay on Sexual Harassment in the Workplace1398 Words   |  6 Pagesco-worker, or a non-employee. The victim does not have to be the person harassed but could be anyone affected by the offensive conduct. Unlawful sexual harassment may occur without economic injury to or discharge of the victim. The harasser’s conduct must be unwelcome. (Howarth 2005) He increasing number of women in the professional workforce poses a challenge to business managers and executives. Women are sometimes stereotyped by those who believe they aren’t capable of being a good employee. WithRead MoreDavid Fletcher Case Study Essay1603 Words   |  7 Pagesteam on his first attempt as a result of several causes. There were multiple mistakes that Fletcher made that can be seen in his interactions with people. The first was his assistant Whitley which he had a close relationship with. Before Fletcher hired Doyle, he did it hastily without consulting Whitley. The lack of consent and thought for how he would fit into the company’s culture showed when tension grew between Doyle and Whitley. This led to unproductive work as time and effort was spent on tryingRead MoreRacism And Racism Essay986 Words   |  4 Pagesalthough males are also susceptible. Sexual harassment and rape are examples of extreme cases of sexism. Racism occurs when people of a particular race or ethnicity are discriminated against or made to feel inferior. The primary outcome of the paper after comparison is to determine most dehumanizing act between racism and sexism. The first similarity between racism and sexism that it is a form of discrimination against people who do not have a choice of their race or gender. An individual cannotRead MoreSteps And Effective Problem Solving Essay1348 Words   |  6 Pagesfinally scheduled a meeting. At the meeting there were more than 30 people present, and it was not productive due to multiple people expressing their thoughts and concerns at one time. This is give the perfect step 4.) Having too many people. This type of meeting resulted in step 5.) Believing the problem did not have a solution that could be implemented in time for production. It seemed as if the project was corrupt before it even began, because the team did not possess the problem solving skillsRead MoreReflection and Discussion774 Words   |  4 Pagesweight around to show power will be the way to earn respect. This will not always be the case. Approaching a managerial position, which holds a higher level of power, will earn you more r espect when you make yourself part of your team and lead by example. Recognizing when you are becoming off balance within work and home life may be when your attitude and approach towards everyday activities start to change. Little things which did not cause you stress before are now being magnified by theRead MoreOrganizations as Social Systems1468 Words   |  6 PagesThey are found in the physical, biological, and social worlds and they range from simple to complex. For example, there are biological systems (for example, the nervous system in the human body), mechanical systems (for example, the braking system in a car), human/mechanical systems (for example, riding a bicycle), ecological systems (for example, predator/prey) and social systems (for example, groups, supply and demand and also friendship). What is a system? A system is collection of componentsRead MoreThe Outcome Of A Good Succession Planning Essay1594 Words   |  7 PagesAs leaders of organizations retire, decide to change career paths or suddenly become incapacitated, their positions must be assumed by other similarly qualified persons. These may be chosen within the ranks of the company or hired from the outside. Whatever form this may take, it would be assumed that certain criteria and conditions form the basis for choice of a successor. Describing the different pathways that can be chosen to ensure attain this objective, succession planning is defined as the

Monday, December 23, 2019

Essay on Dual Personalities in Dr. Jekyll and Mr. Hyde by...

Dual Personalities in Dr. Jekyll and Mr. Hyde by Stevenson INTRO The Strange Case of Dr Jekyll and Mr Hyde is a classic mystery story, enticing to all audiences merely upon it’s suspense alone. When Stevenson first wrote the story (after recalling a dream he had) he had only the intentions of writing such an entertaining tale. Yet at the suggestion of his wife, he decided to revamp the mystery to comment on the dual nature of man and of society in general. I believe that Stevenson is suggesting that All human beings†¦are commingled out of good and evil., as spoken by Dr Jekyll. HYPOCRISY THE GOOD MAN Stevenson is suggesting that good and evil are inseparable in human nature. By discussing such themes as the hypocrisy of†¦show more content†¦Throughout the novel much effort is made upon Stevenson’s behalf to portray Hyde’s menace, there is nothing comical about the trampling of the little girl on the street corner, or the slaying of Sir Danvers Carew. Hyde clearly represents the beast in a man, and is portrayed using several animalistic images. When initially confronted by Utterson he is depicted as hissing like a cornered snake, he is described by Poole as screaming like a rat, his movements are likened to that of a monkey, and his shrieks of mere animal terror. Jekyll describes his altar ego as the animal within me, licking the chops of memory, and discovers hair growing upon the back of his hand after his first involuntary Hyde transformation. Without doubt, is aiming to depict Hyde as an animal. Yet it is not his appearance which causes such unrest in all the characters who meet him. Rather it his essence of pure evil which they sense, Enfield described him as like Satan, and Utterson as having Satan’s signature. Hyde is pure evil. Stevenson suggests, by the immense disgusted reactions of the characters who meet him, that to see Hyde, is to see your own evil manifestation. In wanting to kill Hyde, they are rejecting what is in fact part of themselves. SUPPRESSION This leads to Stevenson’s most poignant social commentary within the novel. That suppressionShow MoreRelatedThe Duality of Man in Literary Works and Critical Essays1580 Words   |  7 Pagesin the Dual Brain interpreted from Literary Works and Critical Essays The lifelong struggle for control and recognition of the human mind has been a popular and evolving science since the late-nineteenth-century. Many notable authors, scientists, and laymen have been fascinated with the study since then. Robert Louis Stevenson is one of the more notable authors to write about dual personalities with his short story, â€Å"Markheim,† and the novella, †The Strange Case of Dr. Jekyll and Mr. Hyde.† The latterRead MoreJekyll And Hyde Character Analysis968 Words   |  4 PagesStrange Case of Dr. Jekyll and Mr. Hyde, explores the duality of human nature. He writes this novel to show us that humans have split personalities, and that there are two sides to human’s personality: good and evil. In the late-Victorian literature, duality appears to be a common theme; serving as a way for modern readers to analyze late-Victorian literature and culture. Stevenson weaves throughout the novel a theme of duality + which appears in the charac ters of both Jekyll and Hyde as well as inRead MoreJekyll And Hyde Dualism Essay1315 Words   |  6 PagesR. L. Stevenson has written many memorable novellas and novels. One of the most important from the Victorian Gothic Era would be â€Å"The Strange Case of Dr. Jekyll and Mr. Hyde.† This novella deals with many themes that intertwine together to form a complex idea of dualism. It has aspects from personality division and the ultimate question of how good and evil can tie into Victorian society’s view of public and private life. Stevenson the personalities of Dr. Jekyll and Mr. Hyde, with evil and goodRead MoreStevenson and Conrad: The Duality of Human Nature 778 Words   |  3 Pagesthe heart of many Victorian works. The theme of the duality of man can be found in the works of two famous English authors, Robert Louis Stevenson and Joseph Conrad. Stevenson and Conrad both incorporate the theme of the duality of human nature within their own novellas. Stevenson empl oys this theme throughout his novella The Strange Case of Dr. Jekyll and Mr. Hyde and similarly Conrad employs this theme throughout his novella Heart of Darkness. In both novellas the theme is found in the literary devicesRead MoreThe Strange Case Of Dr. Jekyll And Mr. Hyde1186 Words   |  5 Pagespsychology, particularly regarding the dual nature most people exercise. Sometimes Victorian writers use their stories of self-discovery and individuality to provoke new views of social norms. Three authors stick out as the pioneers of dualism: Robert Louis Stevenson, Oscar Wilde and Charlotte Brontë. Stevenson wrote a story to tell his audience that having a secondary life strictly for pleasure can destroy both of your lives. Wilde disagreed with Stevenson and believed that the second persona canRead MoreThe Strange Case Of Dr. Jekyll And Mr. Hyde973 Words   |  4 PagesThe Strange Case of Dr. Jekyll and Mr. Hyde, written by Robert Stevenson, is a novel that tells a tale of how o ne man was able to fulfill his dream of creating a dual personality. Henry Jekyll, the protagonist in this selection, is a respected doctor who seems harmless at first sight. However, as the novel progresses, Jekyll’s ulterior motives begin to be discovered and Jekyll must choose between his reputation and his own desires. Throughout Stevenson’s novel, Jekyll’s outward appearance andRead MoreHuman Nature: The Double Character of Dr. Jekyll Essay1696 Words   |  7 Pageshumanity is...synonymous with the struggle of good and evil (Abbey, et al. 328). Robert Louis Stevensons The Strange Case of Dr. Jekyll and Mr. Hyde centers on the dual nature of the human personality through the good and evil facets of Dr. Jekylls character. Victorian morals are significant in the establishment of duality due to the moral conflict it initiates. Stevenson introduced the theme of duality not merely because of contrasting characters and an appealing storyline. Present evidenceRead MoreThe Strange Case Of Dr. Jekyll And Mr. Hyde1619 Words   |  7 PagesCase of Dr. Jekyll and Mr. Hyde† by Robert Louis Stevenson, published in 1886, is a glimpse back in time to the Victorian era. The novella highlights the Victorian morality and the Victorian model of life. The key features of Victorian morality include a set of moral values pillared in sexual restraints, low tolerance policies on crimes and a strict social code of conduct. Dr. Jekyll is a respected member living in the Victorian society, who abides to all the rules and regulations. Mr. Hyde is hisRead MoreThe Way Robert Louis Stevenson Uses Literary Techniques in Dr Jekyll and Mr Hyde1103 Words   |  5 PagesThe Way Robert Louis Stevenson Uses Literary Techniques in Dr Jekyll and Mr Hyde The Strange Case of Dr Jekyll and Mr Hyde is a novella that was written an 1886 and has gone down in history as one of the most famous works of gothic horror fiction. The term Jekyll and Hyde personality is used in society today to depict someone with a dual personality who is a kind of schizophrenic, describing someone who lives a double life of outward morality and inward iniquity. AtRead MoreThe Strange Case Of Dr. Jekyll And Mr. Hyde1326 Words   |  6 PagesCase of Dr. Jekyll and Mr. Hyde was published during the late Victorian era, but he clearly brings into question the acceptance of Victorian philosophies, especially the belief that one truth exists and that we can identify good and evil as separate entities. The names Jekyll and Hyde have become synonymous with multiple personality disorder. This novel can be examined from the natural dualism and Freud’s structural theory of the mind. In The Strange Case of Dr. Jekyll and Mr. Hyde varies

Sunday, December 15, 2019

The Concept of Globalisation Free Essays

There are a plethora of factors that have played a role in influencing world politics in the 20th century. There are the political ideologies, each with their own agenda, conflicting or similar, such as Communism, Fascism, Nationalism, Capitalism and Socialism. There are the various worldwide treaties and agreements, such as the Treaty of Versailles, the League of Nations and the United Nations. We will write a custom essay sample on The Concept of Globalisation or any similar topic only for you Order Now Accompanying these are economic agreements, which have an ever-increasing role in world politics, like the General Agreement on Tariffs and Trade (GATT), the World Trade Organisation (WTO), the World Bank, the International Monetary Fund (IMF), plus regional trade agreements and customs unions such as the North American Free Trade Area (NAFTA), the European Union (EU) and the Asia Pacific Economic Community (APEC). Even the two World Wars have had an influence. However, the single force that has had the greatest impact on world politics in the 20th century is Globalisation. Globalisation is a concept with many differing definitions. Bayliss Smith (1998, p. 15) define globalisation as the ‘intensification of worldwide social relations which link distant localities in such a way that local happenings are shaped by events occurring many miles away and vice versa. † Globalisation is a process that entails the movement of capital, goods, services and labour around the world. Globalisation is the massive control of the world†s economy by big business, transcending national boundaries. The underlying factors in all of these definitions are that globalisation involves worldwide integration of both political and economic ideals. Furthermore, Strachan (1998, p. 159) argues that it involves legal and cultural integration also. But does such integration undermine a country†s sovereignty? Can such integration be achieved without violence and conflict? In order to answer these questions, this essay will examine the driving forces behind globalisation, its downfalls and cultural adaptability. Globalisation is an ever-increasing force, even today, as technological advances literally make the world smaller by increasing communication and decreasing travel times, or what can be referred to as the ‘Communication Revolution† (Durst, 2000, p. 5). Through massive and rapid improvements in the Information Technology industry; telecommunications, exponential increases in computing power coupled with lower costs and the development of electronic communications and information networks such as the Internet, communications are now possible almost instantaneously between any two points on the globe. The threads of global web are computers, facsimile machines, satellites, monitors and modems-all of them linking designers, engineers, contractors, licensees and dealers worldwide (Sims, 1989, p. 21). Physical distance is now irrelevant. This improvement of communications this century from sailing ship to satellite has contributed directly to the globalisation of the world†s economies and political systems (Rimmer, 2000, p. 3). This has taken place across cultural and physical boundaries, effectively eliminating the capacity of countries to isolate themselves from the rest of the world. A prime example of this is China. For most of its existence, China has kept its doors closed to the rest of the world. No outside influences reached China and it remained unchanged and untouched. In recent times however, China has relaxed its legislation to accommodate foreign investment and trade. Its economy has improved and new information on how to do things more efficiently has been introduced. Borders no longer act as boundaries, especially with respect to the movement of information and finance. Furthermore, borders are becoming increasingly difficult for governments to define and maintain. Regional conflicts are arising everywhere; Sierra Leone, the coup in Fiji, Chechnya, Southern Lebanon and Kosovo. As a result, national governments are being forced to redefine their roles, responsibilities and policy relationships. Thus, globalisation has raised fears that the sovereignty of nation states is being undermined. If sovereignty can be defined as the ability to exercise control without outside interference, then nation states are clearly experiencing diminished sovereignty. Governments have no choice but to recognise and work on the assumption that most issues they are required to deal with are affected by or will affect the international competitiveness of the country. Government†s own responses to globalisation or the search for joint solutions to global problems have further effects on sovereignty. Participation in international organisations or the adoption of international agreements puts limits on policy options available to governments (Rimmer, 2000, p. 5). Instead of independence, the world is now pursuing interdependence. Proponents of globalisation argue that unilateral action is not the most effective way to achieve policy goals. In combating environmental problems and international crime, the interests of individual nations can only be protected by collective action. This belief has led to competition between countries on almost all fronts. International investment is encouraged by the activities and mobility of multinational corporations, meaning that most domestic policies such as education and training, taxation, social protection, economic regulation and labour legislation have become international. Even a country†s domestic management policy is a matter of great concern to its trading rivals, because this will ultimately affect a country†s efficiency and competitiveness. Therefore, government policies must increasingly be made more consistent with, or competitive to, those of their trading rivals. Robert Reich is a strong supporter of globalisation, publishing the book entitled ‘The Work of Nations†. In his book, Reich argues that it is already too late to stop globalisation. His view is supported by Joan Spero, US Under Secretary of State for Economic Affairs, who states that capital now moves around the world with startling speed. Each day over US $1 trillion is traded in a global foreign exchange market that never closes. (Spero in Strachan, 1998, p. 156). Reich (1991, p. 112) argues that there is no such thing as an American product anymore, giving the example of an ice hockey stick. It is designed in Sweden, financed in Canada, assembled in Cleveland and Denmark out of alloys patented in Delaware and fabricated in Japan and finally distributed in North America and Europe. There are many criticisms of globalisation and Edward Herman (1999, pp. 3-5) classifies his criticisms into a number of categories. Two of those are that, firstly, globalisation is undemocratic and secondly, that it is an assault on labour. In the United States, public opinion polls showed the general public was against NAFTA, even after incessant propaganda, but the mass media supported it and it was passed. In Europe as well, polls have shown persistent majorities opposed to the introduction of the Euro, but a powerful elite supports it, so it moves forward. Globalisation has been a tool serving elite interests. This contradicts the democratic and egalitarian utopia that these regions have been relentlessly encouraging during the 20th century. Globalisation has also steadily weakened democracy because the containment of labour costs and scaling down of the welfare state has required the business minority to establish firm control of the state and remove its capacity to respond to the demands of the majority (Herman, 1999, p. ). One of the main objectives of Transnational Corporations (TNC†s) movement abroad, for example Nike manufacturing shoes in Korea, has been to tap cheaper labour sources. Labour is often cheapest, and least prone to cause employer problems, in authoritarian states that curb unions and enter into virtual joint venture arrangements with foreign capital, as in Suharto’s Indonesia and PRI’s Mexico. Once again, this directly contradicts government†s agendas. Publicly, politicians speak out in support of foreign aid, human rights and equality, while behind closed doors they are endorsing and funding TNC†s operations that exploit cheap labour in third world countries. Another criticism of globalisation is that it is against the very nature of culture. Culture derives its diversity from the differences between different human communities and the distinctions between their respective geographical roots and historical experiences. Globalisation disregards these factors and ultimately aims to treat the entire world population as if they have the same tastes, personalities, customs, traditions and language, through a universal government system. If this were to be so, the world would be a very boring, robotic, monotonous place, devoid of any form of culture. The ramifications of this are wide-ranging. Diversity, variety and room for change are lost and forgotten. Identities of oneself are lost; ‘I† is replaced with ‘we†. Power is placed into the hands of a select elite few, very oligarchic and undemocratic. If a group of countries were to unite under a common government, equality would not be established. Such a grouping would encompass a wide spectrum of political views, ideologies, religions, races and colours. Instead of one whole body, there would be many minority groups. This transfers an unequal balance of power throughout the states. As the regional conflicts in East Timor, Yugoslavia and Chechnya have shown, conflict shall arise. There are too many barriers to overcome which only leads to frustration and violence. A Commission on Global Governance (COGG) has been established since 1992. In a report published in 1995 entitled ‘Our Global Neighbourhood†, the commission argued that countries have to accept that in certain fields, sovereignty has to be exercised collectively (Strachan, 1998, p. 155). Once again we have a contradiction in terms; by definition, collective and sovereign are exact opposites that are mutually exclusive. Having stated all the above criticisms, it is important to mention that there is no perfect system in society today that is capable of running a country absolutely efficiently. In fact, conflicting ideologies often correct each other. Communism corrects the equality problem of democracy and democracy corrects the problem of efficiency of communism. By choosing one system or the other, up risal and discontent from the people is inevitable. But is it possible to combine the two? Hitler and Mussolini argued that fascism was the ‘third way†; an alternative to capitalism and socialism. However, fascism led to the death of more than six million Jewish people, so it justifiable to be wary of anyone offering a third alternative. So globalisation has had the greatest impact on world politics in the 20th century, mainly because of the technological advances in telecommunications and information technology. This is most likely to continue through this the 21st century. The criticisms of globalisation are that it undermines sovereignty, exploits third word countries and is undemocratic. However, there is no feasible alternative at this time and globalisation is already well-spread and embedded in economics and politics. For now, the world will just have to go with it. How to cite The Concept of Globalisation, Essay examples

Friday, December 6, 2019

Patient Communication Nursing Profession

Question: Discuss about thePatient Communication for Nursing Profession. Answer: Introduction Communication plays an integral role in any profession, and when it comes to the nursing profession, the communication skills to be possessed by the nurse becomes doubly important. There is no denying the fact that the consumers of the service of the health care sector, such as the patient and his family are usually under stressful conditions, and hence a positive, friendly and composed style of communication is desirable here (Rigolosi, 2013). There are various types of communication that is likely to occur between the nurse and the clients. However, usually the interpersonal communication style is the most effectively used communication style in the healthcare sectors. While a nurse communicates mostly with the client and his family orally, verbal communication plays an important role. While interacting with the patient or his family, the nurse should be relaxed and patient. In case of sensitive situations, such as a situation that involves a dying patient, the nurse must adopt a cool relaxed, and empathetic style of communication, so that she can offer proper moral support to the clients (Rigolosi, 2013). A variety of factors can affect the communication experience between the patients and the nurses. One of the factors that affect this is the cultural difference between the patient and the nurse. Often people with cultural differences end up having an undesirable situation with the clients. Another important factor affecting the relation can be a wide gap of age difference between the nurse and the patient. The age difference can potentially hinder the provision of the health care service. The greater the age difference, the harder the provision of medical attention (Keating, McDermott, Montgomery, 2013). It will require an elderly nurse to come up and help in the process. This is because one party will view the other to be inferior in the provision of quality health care. Again, language barrier can also be an important factor here. Besides, the free flow of communication between the nurse and the patient can be affected in case the doctor employs the use of too many jargons, while communicating the symptoms or diagnostic methods of a complex disease (Keating, McDermott, Montgomery, 2013). Hence, it is important that the nurse simplifies the complicated medical terms, and communicates the health issue of the patient, the diagnostic process or the medications required in an easily comprehensible style. The communication experience must be clear to the patient availing healthcare. One of the advantages is that the patients will be able to analyze the treatment and provide the feedback to the process. It will facilitate the health care institution to comprehend the ways that they should emulate in future to improve the consumer experience. Consequently, this will help the organization improve the quality of service it delivers to the clients. With the help of this process, the organization will be able to gauge its performance. It will be useful in the determining whether the organization has reached the goals and aims. Hence, it is not sufficient to ask the nurses to behave in an effective way, as it is equally important to observe the extent to which such communication processes are successfully followed by the nurses. Hence, it is good to recommend the use of the suggestion box so that the patients or the clients family can communicate their feedback and inform the hospital author ity the change that the nurses should bring in their behavioral pattern or interaction skills (Keating, McDermott, Montgomery, 2013). Communication between the nurse and the patient is very crucial in the provision of quality health care. One of the strategies that can be used is the provision of undivided attention to the individuals while the communication process is taking place. Especially, the supervision of the freshly appointed nurses will help in monitoring their performance as far as their communication is concerned. The supervisor will be mindful of the communication style adopted by the nurse for communicating to the other party. In the use of this process, it will enable the individuals to mind the body language and the verbal words said, while communicating to the client. It will in turn help in enhancing the process of better provision of the health care. Besides, asking the patients to rate and review the performance of the nurses whose service they availed, could be beneficial in understanding the flaws in the communication style of the nurses (Grol, Wensing, Eccles, Davis, 2013). By improving the communication skills of the nurses, the specific health sector organization will be able to broaden the scope of interaction between the nurse and the clients. More and more people from the broad social divide will come together for the enhancement of the communication process. While the nurse will not be biased while serving people belonging to various sexes, they will be adept in serving the diverse group of people with different spiritual ideologies for the sake of better health care provision. Besides, people belonging to different age groups will interact for the benefit of the process.Thus; it will be possible to ensure an inclusive and diverse place for health care provision (Grol, Wensing, Eccles, Davis, 2013). With the help of the use of proper methods of communication, it will be ensured that all the individuals will be treated fairly irrespective of the social class or cultural group they belong to. With the help of this strategy, the health care sector will be free from any errors (Grol, Wensing, Eccles, Davis, 2013). In order to improve the nurse patient communication in future, it is important that the nurses are being provided with training programs that can enhance and improve their interpersonal communication skills. The nurses can also be asked to participate in different soft skill grooming seminars and workshops that can also help in nurturing the interactive skills of the nurses apart from inculcating virtues such as patience and composure. Besides, the rating system will also make the nurse feel supervised and consequently they will tend to improve their interactive skills. References Grol, R., Wensing, M., Eccles, M., Davis, D. (2013). Improving patient care (1st ed.). Chichester, West Sussex: Wiley-Blackwell/BMJ Books. Keating, M., McDermott, A., Montgomery, K. (2013). Patient-centered health care (1st ed.). Rigolosi, E. (2013). Management and leadership in nursing and health care (1st ed.). New York: Springer.