Saturday, November 16, 2019
Ultimate Poverty Reduction Strategy Social Policy Essay
Ultimate Poverty Reduction Strategy Social Policy Essay A dynamic, growing global economy is the ultimate poverty reduction strategy (Colin Powell, July 2001). Discuss this assertion in the light of economic development in India and by reflecting on development theory and thinkers to inform analysis. The assertion of A dynamic, growing global economy is the ultimate poverty reduction strategy (Colin Powell, July 2001) has long been a controversial topic across the world. Truly, the economic growth is an essential implement to reducing poverty as Rodrik (2007) said Growth is the most powerful instrument for reducing poverty. The evidences, on the other hand, have been expressed the serious doubt that million of people are still living in poverty condition[1] which has intensively questioned whether the economic growth is really guaranteed poverty reduction for everyone. This essay carefully aims to focus on India economic growth and examines the development theory which has been applied as a tool behind its spectacular growth nowadays, called Liberalization. This is particularly concerned the period when India economic transformed from strict economic as Protectionism to Trade liberalization. Furthermore, it also attempts to focus on the impact of economic growth on poverty reduct ion in India in order to criticize the assertion above. At the last stage, I will focus on the meaning of poverty and argue in this essay on whether the economic growth data such as GDP, which is normally used to describe the economic growth situation, is actually be the right tool for the poverty reduction or not. India Economic Development First of all, the speed of economic growth in India at the present period has emerged as one of the fastest growing major economies along with China.[2] For a better understanding on India economic development, it is necessary to understand its background because based on historical of India in particular economy section, it has long evolution in itself. Focusing on long term period, India has undergone four steps of growth. During the colonial period, under the British rule, the overall record of economic performance was pretty dreadful. Per capita economic growth during the period 1870 to independence in 1947 was only 0.2% per year. Later, Nehru became the first prime minister; a strategy of democratic socialism was applied resulted in Protectionism which was highlighted on import substitution, business regulation, state intervention and central planning in 1947- 1970. In addition, there was a strong state control and licenses were strongly needed for everything as well as bank acc ount, money transfer and foreign investment all were required licenses. Obviously, there was a sluggish growth from both time under British Raj and Nehrus License Raj. However, there was a faster growth in 1970-1991 due to Green revolution which introduced new high-yield crop technology caused of income rising but economic growth was relatively slow in general (Sachs, 2005). It had become clear that that the states ambition of pushing the country into the front rank of the developing world had fallen far of its target, with seemingly few prospects of changing in the near future (Chibber, 2006, p.3). There are many critiques against India government due to powerless economic which was seemed to be the major obstacle of country development. Consequently, in the late 1980s, Rajiv Gandhi introduced market reform that encouraged the growth. Reform policy mainly emphasized on opening for international trade and investment, deregulation, tax reforms and privatization. The high growth remai ned with market liberalization since 1990s (Sachs, 2005). The 1990s have witnessed a turning significant change which was particular after the deregulation and liberalization programmes that launched during the mid 1980s and early 1990s (Arup, 2008, p.1057). Accordingly, India has become one of the worlds fastest growing economies with average growth rates of 9% over the past four years[3]. The impact of economic growth: Is it really reduce poverty? Having been mentioned above, it seems that this is a pleasant period for India in term of dramatic growth rate in comparison to others which is believed to be a powerful mean to reduce poverty. Theoretically, the economic growth appears to be ultimate poverty reduction strategy as the assertion above. Arup (2008, p.1067) also noted that the inter-relation between economic growth and poverty reduction is the growth process contributes to generate employment opportunities. The unemployment rate in India has reduced consistently from 9.5% in 2004 to 6.80% in 2009.[4] Beside, growth in high skill activities could increase the demand for goods and services which are involved to labour from poor household. Additionally, it can be noticed from the graph above that poverty in India has been declining continuously and significantly in term of percentage in urban, rural and overall aspect, from 1977 2007.[6] This economic data reports that the amount of people living below poverty has been reduced from 51.8% in 1997 to only 19.8% in 2007. India success at GDP growth rate and percentage of poverty declined are to be admired. This growth number, however, has to be watched in proper perspective (Kohli, 2006). Undoubtedly, the question has remained whether the poverty reduction counts only on the price or not. Thirlwall (cited in Vandana and Robert, 2002) noted that although people living standard is usually measured by Gross Domestic Product (GDP)[7], the economic growth is not the same as economic development. Obviously, growth is an essential condition for nation economic and social development but it is not sufficient condition to identify poverty condition as the growth rate of nations cannot be taken alone as a well-being of societies because the quality standard of living is much more comprehensive concept than focusing only on income level. Disparity in India Basically, the Gini coefficient figures are used to measure of income or wealth distribution. A high Gini coefficient indicates more unequal income or wealth distribution, meanwhile a low Gini coefficient indicates more equal distribution.[8] Surprisingly, although the India economic growth rate such as GDP, income per capita or unemployment rate seemed to increase annually which is mentioned earlier, it can be noticed from the Gini coefficient graph above that after 1990s ,when was the period of Liberalization began, the continuing disparities both in rural and urban has been higher. This can be implies that the gap between people has been wider which means higher disparities as well as even the poverty line in urban shows the impressive decrease but the inequality in urban has also increased. Therefore, class system and economic disparities among India have to be strongly concerned. Which group received the benefit from the economic growth is still questionable. The important point that really needs to be noted is the ratio of inequality is most likely leads to the problem such as, shelter, water, sanitation, health, education, social security and livelihoods along with the special needs of vulnerable group like women, children and elderly people (UNDP, 2009, P.1). Growing in GDP probably tell nothing in reducing poverty if life still has not met the basic needs. Does economic growth fight poverty? In order to be able to know how to reduce poverty or what the exact strategy of eliminating poverty is, it is significantly important to understand the meaning of poverty itself. The World Bank gives an overview of poverty as follow; Poverty is hunger. Poverty is lack of shelter. Poverty is being sick and not being able to see a doctor. Poverty is not having access to school and not knowing how to read. Poverty is not having a job, is fear for the future, living one day at a time. Poverty is losing a child to illness brought about by unclean water. Poverty is powerlessness, lack of representation and freedom. (The World Bank, 2009) Clearly, poverty is not count only income or economic resource because poverty involved not only in economic aspect but also social and politic as well. Literacy and education level, fertility rate, life expectancy and health are the essential factor to be told the poverty condition. As Gaurav(2002, p.105) says, the need to combine human development with economic has been well recognized in discussions of policies for fighting poverty. India will require more than economic reform but human development should be included. By doing both of economic and human development can taken India along way from poverty finally. Therefore, Human Development Index, which consists of literacy, education level, life expectancy and per capita income, also should be used to measure the quantity of life. According to the UNDP report (2005) India has an average HDI of 0.63 (medium) and ranks 127 in the world, India high GDP growth contrasts with the poor human development which indicates a failure at the social front. The success in literacy, health and gender equality is far from impressive. Additionally, some thinkers believe that addressing on only economic growth probably is not enough factors to claim as it is a sufficient reason to reduce poverty according to poverty can be valued in various ways. According to UNDP since 1997, the per capita income does not make sense because the world should speak of human poverty instead of income poverty. Not only income, the UNDP also takes the following aspects including, Chance of self determination, Health and expectancy of life, Possibilities of obtaining an education, Political freedom, Human rights and Human dignity and self-respect into consideration (Friedel Hutz-Adams, 2006, p.20). Moreover, UN-Human Development Report (1990) argues the expansion of the economy as measured by GDP per capita does not necessary mean that people are in better living particularly, in regards to health, education and freedom. Goulet (1971) suggests that life sustenance[9], self-esteem[10] and freedom[11] should be regarded as an important basic component for the true meaning of development. Moreover, Sen (1999) also noticed closely related to Goulet that economic growth like GDP should not be evaluated alone for the reason which meaning of achievement is much more wider which should include economic and social development. Beside, poverty in his view is lacking of possibilities of self-realization which refers to income, provision of basic needs and possibilities to access to available resources are very crucial. To conclude, I have to argue Colin Powell statement. I personally believe that it is impossible to measure poverty reduction by focusing on economic development alone. Similarly to when talking about development, it is unfeasible to state on economic, politic or social development alone. Nevertheless, all these factors are essentially need to compromise together in order to achieve the actual development which lastly leads to poverty reduction in the meaning mentioned here which does not focused on being rich and poor only. Economic growth data such as GDP or income per capita do not really tell the truth of better standard of living. Since Poverty reduction meaning has more complex dimensions, other factors are strongly need to be counted. For example, in term of politic, people participation and decentralization are the key point of people freedom and ability to decide what they exactly want. The suitable programme or policies then will be issued properly for them to pursue their l ives better. Beside, social development regards various issues such as gender, equality, education, health and social disparity etc., these issues again require to be provided equally because this is the condition for better living. It can be seen from India that even economic growth rapidly but the social disparities also increase. Other evidences have been shown continuously that some social, politic and human composite indexes go contrast to the economic rate which resulted in nation development difficulties mainly is poverty. Lastly, as the poverty here is defined in term of sociology, politically and economically dimension, the word growth from now on should be talk in term of quality rather than quantity. References: ARUP MITRA, J. P. S. (2008) Growth and poverty in India: emerging dimensions of the tertiary sector. The service Industries 28, 1055-1076. CHANG, H.-J. (2002) Kicking Away the Ladder:The Real History of Free Trade, Anthem, London. CHIBBER, V. (2006) Locked in Place: State- Building and Late Industrialization in India, Oxfordshire, Princeton University Press. EASTERLY, W. (2006) The White Mans Burden: Why the wests efforts to aid the rest have done so much ill and so little good, Oxford, Oxford University Press. FIELDS, G. S. (1980) Poverty, Inequality, and Development, Cambridge, Cambridge University Press. FRIEDEL HÃ ¼TZ-ADAMS, R. H., PEDRO MORAZÃ ¡N, ULRIKE LOHR; HARALD ROHR (2006) Does Economic Growth Reduce Poverty? Poverty Reduction and Social Equity in the Age of Globalization. Structural Violence in the Relationships between North and South, 7, 69. GAURAV DATT, M. R. (2002) Is Indias Economic Growth Leaving the Poor Behind? Journal of Economic Perspectives, 16, 89-108. GOULET, D. (1971) The Cruel Choice: A new Concept on the Theory of Development, New York, Atheneum. KOHLI, A. (2006) Politics of Economic Growth in India, 1980-2005, Part II: The 1990s and Beyond. Economic and Political Weekly, 1361-1370. KRUIJER, G. J. (1987) Development through Liberation: Third World Problems and Solutions, London, MACMILLAN EDUCATION LTD. MCKINLEY, T. (2001) Macroeconomic Policy, Growth and Poverty Reduction, London, PALGRAVE. MINISTRY OF HOUSING AND URBAN POVERTY ALLEVIATION, UNDP. (2009) INDIA: Urban Poverty Report 2009. United Nations Development Programme (UNDP). RODRIK, D. (2007) One economics, many recipes: globalization, institutions, and economic growth Princeton, N.J. ; Oxford : Princeton University Press. SACHS, J. (2005) The End of Poverty; how we can make it happen in our lifetime, London, The Penguin Group. SCHIMTZ, H. (2007) The Rise of the East: What does it mean for Development Studies? 38, 92-106. SEN, A. (1999) Development as Freedom: Human Capability and Global Need, New York, Knopf. THIRLWALL, A. P. (2002) The Companion to Development Studies, London, Arnold, the Hodder Headline Group. TOYE, J. (1988) Political Economy and the Analysis of Indian Development. Modern Asian Studies, 22, 97-122. United Nations Development Programme(UNDP), Human Development Report (2005, 2009), New York, USA. Almost half the world over 3 billion people lives on less than $2.50 a day. There are 1.4 billions people in the developing world who are living in extreme poverty, of which about 600 million are in South Asia. For more information: The developing world is poorer than we thought, but no less successful in the fight against poverty (The World Bank Development Research Group, August 2008: http://www-wds.worldbank.org) The economy of India is the twelfth largest economy in the world by market exchange rates. Indias economy in recent years is growing 9.2% in 2007 and 9.6% in 2006 and has seen a decade of 7% growth. (http://www.economywatch.com/indianeconomy/indian-economy-overview.html) India country overview 2009; http://www.worldbank.org.in/WBSITE/EXTERNAL/COUNTRIES/SOUTHASIAEXT/INDIAEXTN For more detail, please see http://www.indexmundi.com/india/unemployment_rate.html. http://www.economywatch.com/indianeconomy/poverty-in-india.html The percentage was calculated from people living below poverty line $ 1.00 a day which was based on Indias PPP rate (World Bank.org) This is calculated by the total amount of goods and services produced per head of the population. For more details : http://www.poverty.org.uk/e14/index.shtml Life sustenance is concerned with the provision of basic needs such as housing, clothing, food and education (Goulet, 1971) Self-esteem focuses on the feeling of independence. One country cannot be fully developed where is exploited by others which in this case can be referred to colonization. (Goulet, 1971) Freedom regards to ability to determine own destiny.
Wednesday, November 13, 2019
Organ Donation Essay -- Ethical Issues, Presumed Consent
At least 10 people die every day, while waiting for a major organ for example, heart, lungs or kidneysââ¬â¢, the reason being they is a massive shortage of organs across Europe, with the transplant waiting list growing, they is need for radical measures to be taken. The author of this easy will define what organ donation is, however the aims of the essay is to compare and contrast the two systems of organ donation, the opt- in and opt- out systems. The focus of the essay is on cadaveric donors,( heart beating donors and non- heart beating donors). The author will also go on to explore their personal views on organ donations, from before and after researching the topic and then reflect on how those views may have changed. Organ donation is defined as the donation of a biological tissue or organ of the human body, from a living or deceased person to a living recipient in need of a transplant. The removal of the organs is carried out in accordance with The Human Tissue Act (2004) who ââ¬Å"regulate the removal, storage, use and disposal of the human bodies, tissues and organsâ⬠, (DOH ,2004).Organ donation is a complex issue, one which involves factors such as ethics, legal, organisational and societal factors. Much of the debate surrounding organ donation is the issue of consent /autonomy and trying to find ways to increase the number of potential organ donors. Do we choose to preserve the rights of the dead or those of people who are in pain? Across Europe they are two systems in practice, namely presumed consent (opt-out system) and informed consent (opt- in system).Although the two systems are different in practice, there main objective is the same, to increase the number of potential donors, which in turn would red... ...and discuss the issues. This might lead to organ donors to be viewed as the norm rather than the exception. With opt- in system an organ is an altruistic act, gift that I agree with Professor John Saunders royal college of physiciansââ¬â¢ ethical issues in medicine who is advocating for a ââ¬Å"mandated choice ââ¬Å"that is a legally-mandated decision, where all adults are required by law to indicate their wishes about their organs after death. I believe that if a person wants to be an organ donor they should make the effort to make their wishes known by taking the necessary steps in registering. With regards to both systems I see no point for their existence if your family can override your decision. In conclusion this essay looked at the organ donation systems practiced across Europe the opt- in and opt -out systems, and how they affect the rates of organ donation.
Monday, November 11, 2019
Anatomy and Physiology Ch. 1 Study Guide Essay
Anatomy ââ¬â the study of the form or structure and arrangement of body parts and their relationships Physiology ââ¬â the study of the functions of the body parts or structures and their relationships in maintaining life processes. Levels of Structural Organization The human body consists of levels of structural organization that are associated with one another. There are six levels of structural organization: I. chemical level ââ¬â It is the simplest level and it includes all of the chemical substances essential for maintaining life. These substances are made up of atoms. An atom is the smallest unit of matter. Matter is anything that takes up space and has mass.à Atoms combine to form molecules, which may be simple orà complex. Different types of molecules combine to form or~anelles (ââ¬Å"little organsâ⬠). Organelles are specific structures that carry out specific functions. 2. cellular level ââ¬â The cell is the basic unit of structureà and function and of life. Cells vary in size, shape, and function and may contain many types of organelles. 3. tissue level ââ¬â Tissues are groups of similar cells that perform a specific function. There are four major types of tissues in the human body: a. epithelial tissue ââ¬â It is found lining body cavities and covers the surface of the body. It functions inà protection, secretion, and excretion. b. connective tissue ââ¬â It is found on the surfaces ofà and in organs and tissues and functions in protection, support, and attaching organs and tissues to each other and to the walls of body cavities. c. muscle tissue ââ¬â It functions in the movement of body parts and organs, and in the movement of substances throughout the body. There are three major types of muscle tissue: (1) skeletal muscle ââ¬â It is found attached to and covering bones and it functions in body movement. (2) cardiac muscle ââ¬â It is located in the heart wall and functions in the contraction and relaxation of the heart as it beats. (3) smooth muscle ââ¬â It is located in the walls of internal or visceral organs and it functions in moving substances throughout the body. d. nervous tissueà It is located in the brain andà spinal cord, and extends to various tissues and organs.à Ità functions in transmitting electrical or nerve impulses from the external and internal environments to the brain and spinal cord where it is interpreted and a response occurs. 4. organ level ââ¬â Organs are groups of two or more types ofà tissue working together to perform a specific function. 5. organ system level ââ¬â ~ sTstems are groups of organs that work closely together to perform a common function. There are eleven organ systems in the human body: ao g. h. i. j. k. integumentary system muscular system skeletal system nervous system endocrine system cardiovascular system lymphatic system respiratory system digestive system urinary system reproductive system 6. organismal level ââ¬â It is the highest level of structural organization and it consists of groups of organ systems working together to maintain body structure and function. Organ systems work together to maintain an internal environment that is fairly constant, stable, or balanced. This is referred to as homeostasis (ââ¬Å"to stay the sameâ⬠). Changes do occur, but within very narrow ranges or limits. Homeostasis Body parts or structures function efficiently in maintaining metabolic processes and when the survival needs are within certain limits or optimum levels. The survival needs include: water,à oxyqen, nutrients, an appropriate bod~ temperature, and atmospheric pressure. Water is necessary for chemical reactions, excretion, and secretion.à Oxyqen is required for many of the metabolicà reactions that break down nutrients and provide energy. Nutrients provide energy for cells and cell processes. Bod~ temperature must be maintained within a certain range for chemical reactions and cell processes to perform efficiently. If the body temperature falls too low or increases too high, chemical reactions will slow down or may stop. Atmospheric pressure is the force of air on the body surface by the weight of air. It is important in breathing and in the exchange of oxygen and carbon dioxide in the lungs. To maintain homeostasis there are control mechanisms. Control mechanisms consist of three parts: i. receptor ââ¬â It responds to sensory stimuli from the internal and external environments. The information is sent along afferent pathways to the control center. 2. control center ââ¬â It consists of the brain and spinal cord which interpret and analyze the information and determine an appropriate response.à Information is then sent along efferent pathways to the effector. 3. effector ââ¬â It consists of tissues, organs, or glands that perform a motor response to the original stimulus that was received by the receptor. The response involves a feedback mechanism. If the response slows down or inhibit~ the stimulus it is a neqative feedback mechanism. If the response speeds up or enhances the stimulus, it is a positive feedback mechanism. Most control mechanisms for homeostasis in the human body are negative feedback mechanisms.
Saturday, November 9, 2019
Examples of How Not to Begin an Essay
Examples of How Not to Begin an Essay When was the last time you ran across a really good hooker? Thats Stephen Kings term for a particularly enticing opening sentence in a story or essay- a knock-you-dead first line that compels you to keep reading. In Great Hookers I Have Known, King says that an effective hooker-sentence offers readers the pleasure of instant gratification (Secret Windows, 2000). The opposite of a hooker might be called a chaser- a bore-you-to-death introduction that drives readers away. At best, a chaser may hint at delayed gratification. More often it provides little more than an excuse to stop reading. Examples of the Worst Kinds of Essay Opening Lines Here are 10 examples of such boring or baffling opening lines- chasers that youll want to avoid when composing your own essays. The examples are in italics, and the explanations are in bold. According to my dictionary . . . Avoid leads [or ledes] that quote Websters- the Jim Belushi of openings, according to Annie Edison in Community. It accomplishes nothing, but everyone keeps on using it. When you gave us this assignment to describe in detail a place you know well, my first thought was to write about my bedroom closet. . . .As a general rule, avoid openings that comment on the writing assignment itself. One dark and stormy night, the ghost of General Oglethorpe grabbed me by the goolies and hurled me down the castle stairs. . . .Dont strain too hard to shock or amaze, especially if you cant maintain that level of excitement. Sometimes youve got to stick your neck out on a limb and keep your nose to the grindstone. . . .Avoid clichà ©s and mixed metaphors. In this essay, after giving the subject a lot of thought, I am going to write about . . ..Skip the announcements. Life is like a box of chocolates, my Mama used to say, quoting Forrest Gump. . . .Dont get too c ute. Your mama has terrible opinions on essay writing . . .Dont get belligerent. Framed fantastically against the expansive cerulean sky was a soaring wedge of gossiping, gabbling geese, a shimmering cocaine-colored V haloed in sunlight and dusted with the durable dreams of earthbound warriors . . ..Avoid excessive alliteration, needless modifiers, and Rogets Thesaurus. Wikipedia says . . . Challenge questionable facts and steer clear of dubious sources. It is a melancholy object to those who walk through this great town or travel in the country, when they see the streets, the roads, and cabin doors, crowded with beggars of the female sex, followed by three, four, or six children, all in rags and importuning every passenger for an alms.* . . .No matter what else you do, never plagiarize. * This is the opening sentence of Jonathan Swifts satirical essay A Modest Proposal.Now its time to take a more positive approach. For examples of fresh and compelling opening lines- that is, some truly good hookers- see these two articles: How to Begin an Essay: 13 Engaging Strategies With ExamplesWhack at Your Reader at Once: Eight Great Opening Lines
Wednesday, November 6, 2019
How Executives Should Answer One Scary Interview Question Who Wrote Your Resume
How Executives Should Answer One Scary Interview Question Who Wrote Your Resume Should executives write their own resumes? As an executive resume writer, I run into a certain number of people who believe every job candidate, regardless of industry, should write his or her own resume. While I agree very strongly that students should write their own academic papers and college application essays, I think very differently about whether executives should write their own resumes. Think about it. Executives are not being judged on their ability to format a beautiful document and craft powerful bullets about themselves. They have not spent years studying and practicing the art of resume writing. What is an executiveââ¬â¢s job? All C-Level executives need forward-thinking strategy skills and the ability to manage and motivate teams. A CTO needs to know technology. A CFO needs to know finance. A CMO needs to know marketing. A CEO needs to implement high-level strategy; ensure that teams are functioning optimally; make key decisions that serve the best interest of both the company and its customers; keep operations running smoothly; and liaise between the board of directors and corporate operations. Nowhere in this list is being a great writer, graphic designer, or resume bullet crafter. So why should an executive ever write his or her own resume? I canââ¬â¢t think of a reason. In fact, the most talented and accomplished executive could be undersold and undercut by a self-constructed resume. And isnââ¬â¢t an executiveââ¬â¢s job to delegate responsibility to others rather than get caught in the weeds? Successful executives are universally interested in leveraging their time. They do not have 10 hours to spend wrestling over how to present their accomplishments in writing. They would rather pay someone to do what that person does well, in service of a great result. The interview question Given all this, what should you do if you are an executive and in an interview, you are asked who wrote your resume? One hiring manager, whom I will call Mike, used that ââ¬Å"trickâ⬠question to vet candidates. He writes, ââ¬Å"I found out a lot by the reaction to that question. The best response I ever heard was an unruffled ââ¬ËI contracted with someone good in that business. Look, [Mike], you are interviewing me for the Chief Technical Officer position. I care about the quality of the end result. I dont write software as well as some of the folks in the Engineering group. I dont write resumes as well as the service. Quality of outcome and cost count.ââ¬â¢Ã¢â¬ Mike continues, ââ¬Å"Ive seen some candidates get flustered and talk in circles. I even had one candidate claim he wrote it, only to interrupt me ten minutes later to contradict himself.â⬠I was struck in this story by the attributes this successful candidateââ¬â¢s answer showed: integrity, honesty, decisiveness, the ability to stay clear under pressure, a results focus, and a commitment to finding the best people to do any job. Those are qualities I would want in an executive. Executive responsibilities as a job candidate Even when someone else writes your executive resume, you go through the process of getting very clear about the challenges you faced, the actions you took, and the results you achieved. That is each executiveââ¬â¢s work to do, with the support of a resume writer if desired. My advice is to put your best foot forward, and to leverage your resources optimally to do that. What do you think about executives writing their own resumes? Do you have any other favorite, revealing interview questions you want to share? Please comment below!
Monday, November 4, 2019
HOW TO IDENTIFY CUSTOMERS Essay Example | Topics and Well Written Essays - 1250 words
HOW TO IDENTIFY CUSTOMERS - Essay Example Customers are central to the operations of any business. Identifying, targeting, and satisfying customers are the main principles behind business operations. This makes it important for any business to have an elaborate record that clearly indicates the customers of such a company at different levels depending on activity, geographical location, and persistence, volume of goods purchased, among other different criteria that may be used to group, rank, and classify customers. This would make it easy for a business to identify their potential customers and treat them according to their loyalty to the business. Below is a design structure that can be used in identifying and classifying customers in any business for better decision making as outlined by Peppers & Rogers (2011). Define The definition stage will involve the identity of the customers. In this stage the customersââ¬â¢ full names, phone numbers, emails, physical location, and distance from the business have to be recorded. Chverton (2002) asserts the importance of setting objectives in such key account management. The objective in the dry-cleaning business is to critically define the identity of the customer, which would help in understanding the geographic location of the main customers, and facilitate easy contact with such customers when need be.This stage involves the method to be used in collecting the customer details. Customer data will be collected from receipt books issued from the business, customerââ¬â¢s business cards, websites, and forms issued to all customers to fill their details after any transaction, emails, and calling the customer over the phone to inquire about such details. Once all the data about each and every customer is collected, the data is entered alongside the custom er details, with each customer having being entered into the database with provisions for entering all the above data. Customer records in the dry-cleaning business will involve a carefully designed database that will show all the customer details once their names are keyed in. Link After all the details regarding the customersââ¬â¢ identity are exhausted, the details have to be linked to respective departments within the business to prevent multiple records of the same customers. Therefore, the dry-cleaning database defined above has to link the following departments; the manager, record keeping, the reception, cleaning, and home delivery departments. Linking the above departments will enable a customer to be identified immediately they get in touch with any of the departments, and the information updated across all departments. Therefore, if a customer gives any instructions to the receptionist section over the phone, all the above departments have to be aware of such instructi ons. Such instructions will be reflected across all departments, which amounts a SMART way in which the activities of each customer can be determined (Cherverton, 2002). Integrate All the above customersââ¬â¢ information has to be integrated and linked to their respective interactions and transactions. In the dry-cleaning business, all the clothes brought in have to be accurately identified through a specific number linked to the customer details entered above. In addition, when a customer brings in their clothes, keying in the name of the customer has to bring out all their details, which have to be updated automatically upon entering the new clothes brought in. This means the entire information system has to link all the departments in the business, with any transaction or interactions being updated automatically from the reception stage where clothes are received for cleaning with the update reflecting in the managerââ¬â¢s office and any other relevant office instantly. Int egrating would mean customersââ¬â¢ activities are reflected in the entire enterprise through the information system in use. Recognize. In the dry-cleaning business, a customerââ¬â¢s identity has to be uniform across all sections. In
Saturday, November 2, 2019
Migration, cultural diversity and integration in contemporary Britain Essay
Migration, cultural diversity and integration in contemporary Britain - Essay Example This integration and acceptance could involve recognizing the othersââ¬â¢ practice as right or even adopting some of the practices which are to be found in the other people involved. One of the major contributors of having youths from divergent backgrounds studying in the same universities is as a direct result of migrant labour. In this respect you may find that oneââ¬â¢s parents went to a foreign country looking for a job opportunity and since people of many nationalities do emigrate looking for job opportunities, it is only obvious that we are going to have a situations whereby the different youths involved tend to develop multicultural social capital (Arthur,2004). Social capital has been defined as Social capital is a sociological concept, which refers to connections within and between social networks. Harzig and Hoerder discuss the issue of migration in detail and he points out the negative opinions which are cast upon immigrants. They are viewed as ââ¬Å"handsâ⬠or ââ¬Å"bracerosâ⬠instead of hearts and heads. The following dialogue involves two young university student in Paris France. Partner A (Asamoah) has his origins in Ghana while Partner B (Louis) has his origins in Cameroon both countries in West Africa. ASAMOAH: I am Asamoah Gyan, My parents come from Accra Ghana. We came to France when I was five years old. My parents are career diplomats and thus I had to join a French school and upon the end of my parentsââ¬â¢ tour of duty they felt it advisable to have me left behind in France so as to complete my university studies. I chose an African because we have a lot to share as we both come from the continent and hence we should have a lot in common. LOUIS: I am Louis Mitchell and my country of origin is Cameroon. My whole family lives in Douarra second largest city in Cameroon. I have always wanted to join a good foreign university and being from a Francophone country I was able to benefit from a Scholarship from the government of France. I thus had my early education back in Cameroun and only came to France for my higher education on a scholarship. I chose a Ghanaian national owing to the close proximity between our two countries and being Africans, we have a lot in common. Questions. ASAMOAH: Louis could you tell me about your social capital in terms of how you find yourself accepting to the races, gender sexuality and religion in Britain? LOUIS: I find it very difficult to interact with the foreign people and I am more comfortable being in the company of my fellow Africans and especially those from French speaking countries. On issues of gender, I find the British more tolerant towards women but I hate the legalization of homosexuality and on the religious issue the French are not religious at all. ASAMOAH: Why do you abhor the legalization of gay unions in Britain? LOUIS: That is unheard of in African culture. In my own country being caught engaging in such an activity attracts a very severe penalty an d furthermore the individuals concerned are ostracized from the society. ASAMOAH: what kind of penalty could that be and why is it considered unAfrican to engage in such activities? LOUIS: In my country, penalty for being day is imprisonment for a term of at least twenty years in prison and in rural areas where traditional justice is dispensed you find that those who are caught engaging in such activities are put in a beehive and rolled off a hill. It is considered unAfrican to engage in homosexual relationships because that is what has been passed from
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